Privacy Policy
Your privacy is important to Yamaha Motor Finance Canada Ltd. (“we, “us”, “our”), the owner and operator of the Adventure Protect protection products (“Adventure Protect”) and this Adventure Protect website (“website”). This Privacy Policy (“Privacy Policy“) describes how we collect, use and share personal information of visitors to our website and individuals who choose to communicate with us for the purposes of inquiring about Adventure Protect.
Please note that the Adventure Protect website is for informational purposes only. This Privacy Policy does not apply to how we handle personal information in the course of providing Adventure Protect products and services to customers who have purchased these products and services.
When used in this Privacy Policy, the term “personal information” means any information about an identifiable individual. This may include, as an example, your name, email address and contact details. It may also include other types of more technical information, such as your IP address, but only when this information can identify you as an individual. Information that is aggregated and/or anonymized and cannot be associated with an identifiable individual is not considered to be personal information.
1. Collection and Use of Personal Information
We may collect your personal information from different sources. For instance, you may provide information when you contact us through our website, by email, telephone or otherwise.
Generally, we use this information to respond to your inquiries or to contact you about Adventure Protect services, to provide information or content that may be of interest to you, to manage your relationship with us, to manage our own operations or to conduct research and analytics. We limit the collection of personal information to what is reasonably required to fulfill the purposes for which it was collected.
We may also use personal information for internal training and quality assurance purposes, to understand and assess the preferences and interests of visitors with a view to improving our services and our website, as well as any other purposes permitted by law.
When you visit our website or communicate with us by electronic means, we may also collect technical information about your interactions with us or with our website, using cookies, pixels, logs and other techniques. This information may include information about your visit to our website, including the IP address of your computer and which browser you used to view our website, your operating system, location, language settings in browsers, the site you came from, keywords searched (if arriving from a search engine) or the number of page views. These data are used to both measure and improve the effectiveness of our website or enhance the experience for our visitors and clients. The techniques we use may include Google Analytics, which allows us to see information on user website activities including, but not limited to, page views, source and time spent on our website. This information is de-identified. You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out page.
2. Sharing of Personal Information
We will not share your personal information with any non affiliated third party without your prior consent, other than as authorized by law or as follows:
- Third-party service providers. We may hire service providers to perform services on our behalf. For example, we may use a service provider to host our website. To the extent that our service providers need to collect, use or disclose personal information to perform their services, we provide them only with the information that is necessary for them to provide their services and they are prohibited from using the information for other purposes. These service providers are not permitted to disclose this information to others.
- Transfer of Assets or Other Transaction. We may disclose personal information to a third party in connection with a transaction involving a transfer of Adventure Protect assets and information in our custody or under our control, an amalgamation, reorganization or financing of parts of our operations. In the event the transaction is completed, your personal information will remain protected by applicable privacy laws. In the event the transaction is not completed, we will require the other party not to use or disclose your personal information in any manner whatsoever and to completely delete such information, in compliance with applicable laws.
- Other permitted reasons. Applicable laws may permit or require the disclosure of personal information without consent in specific circumstances (e.g., when investigating and preventing suspected or actual illegal activities, including fraud, or to assist government and law enforcement agencies). These circumstances include situations when permitted or required by law or when necessary to protect Adventure Protect, our employees, users of our services, or others. If this happens, we will not share more personal information than is reasonably required to fulfill that particular purpose.
We do not and will not sell any personal information to third parties for marketing or any other commercial purposes.
3. Personal Information Outside of Canada
Your personal information may in some cases be transferred to jurisdictions outside Canada to be processed or stored. In such cases, your personal information will be subject to the laws of other jurisdictions and may be available without notice to you to foreign government authorities under lawful orders and laws applicable in such jurisdictions.
4. How we Manage Consent
By visiting or otherwise interacting with our website, or communicating with us or otherwise submitting information to us in connection with making inquiries about Adventure Protect, you are providing your consent to the collection, use and disclosure of personal information as set out in this Privacy Policy. In some cases, your consent may be “implied” i.e. your permission is assumed based on your action or inaction at the point of collection, use or sharing of your personal information.
We will generally obtain consent when we want to use personal information for a new purpose or for a purpose other than those stated at the time of collection in this Privacy Policy or in the terms and conditions of a specific service. Your consent can be withdrawn at any time, except in limited circumstances, including legal or regulatory requirements.
If you choose not to provide us with certain personal information or if you withdraw your consent, where such withdrawal is available, we may not be able to provide you with services or communicate with you, or our website may not function correctly.
5. Your Choices
We want you to clearly understand your choices and make informed decisions about your privacy options. The options available to you are as follows:
- Contacting Us Directly
To make a request for access to your personal information that we may have or inquire as to our personal information practices, please contact us at the coordinates provided in the section entitled “Contact Us”, below.
- Changing Browser Settings
Web browsers generally allow control of cookies and related technologies through the browser settings. You can, for example, disable cookies, or set your browser to notify you each time you receive a cookie, allowing you to decide if you want to accept it or not. Please note that if you do not accept a particular cookie, certain elements or features of our website may not function correctly or completely.
6. Security of Personal Information
We employ organizational, physical and technological measures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. These safeguards also apply when we dispose of or destroy your personal information.
7. Retention
We retain personal information only as long as necessary for the fulfilment of the purposes for which it was collected, as set out in our record retention policies, unless otherwise authorized or required by law. Personal information that is no longer required to fulfil the identified purposes or no longer required to be retained by law, shall be securely destroyed, erased or made anonymous. We will maintain reasonable and systematic controls, schedules and practices for such information, its retention and destruction.
8. Access and Correction
You have the right to access and rectify the personal information we hold about you. Upon request, we will provide you with access to your personal information within a reasonable timeframe, in compliance with applicable laws. We rely upon you to provide accurate, correct and complete information.
You can request access or rectification by contacting us using the contact details provided in the section entitled “How to Contact Us”, below.
9. Children
We do not knowingly request or collect personal information from children under 13 years of age without prior verifiable consent of his or her parent or legal guardian and complying with any other legal requirements. If we become aware that we have unknowingly collected personal information about a child without verifiable parental or legal guardian consent, we will delete this information from our records or take reasonable steps to de-identify the information.
10. How to Contact Us
If you have questions regarding this Privacy Policy or our personal information handling practices, please contact us using the contact information below.
Privacy Officer
Yamaha Motor Finance Canada Ltd.
480 Gordon Baker Rd.
Toronto, ON
M2H 3B4
Phone #: 416-498-1911
E-mail: [email protected]
11. Changes to Privacy Policy
We may review and update our policies and procedures as required to keep current with rules and regulations, new technologies and standards.
Our Privacy Policy may therefore change from time to time. We will post any privacy policy changes on our website and, if the changes are significant, we will provide a more prominent notice where required by applicable laws.
This Privacy Policy was last updated on June 28, 2021.
